How might we help you?

Access and data
Access and data

Having issue with access or wondering on your personal data? We have answers for you.

Payments
Payments

Experiencing problem with your payments? No worries, let's solve it together right away!

General
General

Do you have a question that doesn’t concern payments or access and data? Take a look at our general questions and answers!

Didn’t find what you were looking for? You can also browse around the topics below.

Frequently Asked Questions

Access and data

How do you handle my personal data?
Information about your case
Incorrect cases or information

Payments

I can't pay the whole debt at once, what do I do?
Do I need to inform you that I’ve made a payment?
I can't pay right now, what do I do?
What if I don't pay?

General

General questions about debt collection and payments
Debt collection – crash course
Wishes and complaints
Letter from Axactor