How might we help you?

Access and data
Access and data

Having issue with access or wondering on your personal data? We have answers for you.

Payments
Payments

Experiencing problem with your payments? No worries, let's solve it together right away!

General
General

Do you have a question that doesn’t concern payments or access and data? Take a look at our general questions and answers!

Didn’t find what you were looking for? You can also browse around the topics below.

Frequently Asked Questions

Access and data

Information about your case
Incorrect cases or information
How do you handle my personal data?

Payments

I paid the invoice before I received the debt collection letter. Do I still have to pay the collection cost?
I want to pay; how do I do?
I have no BankID, what should I do?
I can't pay the whole debt at once, what do I do?

General

Letter from Axactor
Information about Kronofogden
General questions about debt collection and payments
Debt collection – crash course